It’s All About Being Neighborly

“Leadership starts with listening to your gut because it brings together your head with your heart. It’s about having enough heart to care, and enough mind to think through making smart decisions.” – Mary Kennedy Thompson, Chief Operating Officer, The Dwyer Group

Mary Kennedy ThompasonReturning as a second-time guest to Franchise Today is Mary Kennedy Thompson, Chief Operating Officer of The Dwyer Group. Mary discusses with show co-hosts, Stan Friedman and Paul Segreto The Dwyer Group’s journey from one brand with Rainbow International to 22 corporate brands today. Having been a franchisee, along with The Dwyer Group CEO, Mike Bidwell, Mary explains how that foundation has helped the company’s growth.

“I never thought about gender as something that did anything but give me a different perspective. My journey in franchising has always been about if I could take this company and lead it. And that has nothing to do with gender—it’s about if you can get the job done,” Thompson said. “Franchising is the purest form of leadership. You inspire, you teach and you encourage people to be the best version of themselves to grow their company. Male or female, we all have that ability in us.”

Franchise Today airs LIVE Wednesdays at 12 PM Eastern Time / 11 AM Central Time with on-demand access on iTunes and is proudly sponsored by FRM Solutions and Franchise Foundry.

It’s All About Being Neighborly

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About Our Sponsors

FRM Solutions offers “best-in-Class, CRM and document Management software, designed specifically for franchising. FRM empowers real-time business intelligence, communication and collaboration between all members of the franchisor team and prospective as well as existing franchisees.  This enables you to simply and seamlessly track, access and manage all messages to and from prospective and existing franchisees, including text.  Legal and compliance is simplified too, with FRMs document management and even site visits can be digitally facilitated and scored with FRM.  Make today the day you give FRM a look and assure that all of your candidate and franchisee correspondence, including text messages, are being permanently tracked and stored in candidate and franchisee records. FRM even provides state of the art digital experiences for your prospective franchisees, replacing old style, virtual brochures. No long term contracts, multiple upgrades each year at NO ADDITIONAL COST each year, No Excuses, Just Solutions… On the web at FRMSolutions.com.

Franchise Foundry has been bringing emerging brands to market, for more than 30 years.  The Foundry fosters healthy sustainable growth for their clients, the kind that comes from experience… Franchise Foundry provides both coaching and consulting, a hybrid approach, that delivers more effective solutions for both the franchisor’s Corp. Team, as well as for their franchisees. The Franchise Foundry team is rich in practical, hands-on experience and expertise with, General Business Management, Operational and Change Management, Digital Marketing and of course, Franchise Recruitment and Development. Plus, the Foundry team can also assist you with creating roadmaps for potential mergers & acquisitions and provide you with the guidance needed to navigate them.  Learn more about Franchise Foundry, along with an expanding list of clients, at www.franchisefoundry.com.

About Paul Segreto

Entrepreneur, Franchising & Small Business Professional, Top 100 Global Franchise Influencer by SEO Samba 2018, Top 100 Champion Small Business Influencer Awards 2014 & 2015, Popular Blogger & Podcaster
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