Category Archives: Customer Experience

What is FranchisEssentials?

My name is Paul Segreto and FranchisEssentials is a personal blog of mine focused on franchising and what’s happening in franchising today. I am a 34-year franchise & small business professional and entrepreneur. Currently, I hold the positions of president … Continue reading

Posted in Best Practices, Branding, Business 101, Culture, Customer Experience, Entrepreneurship, Franchise Assistance, Franchise Development, Franchise Finance, Franchise Management, Franchise Marketing, Franchise Relations, Franchise Sales, Franchise Social Media, Franchise Success, Franchise Training, Franchise Webinar, Franchising, Intl Franchising, Lead Generation, Legal and Research, Personal Branding, Private Equity, Public Relations, Small Business, Social Media/Digital Marketing, Technology | Tagged , , , , | Leave a comment

Consumer Trends Focus on Customer Experience & Information Sharing

Working this morning through my daily routine of reviewing some 300+ blogs, articles and newsletters¬† continue to see a trend that refers to what today’s customer wants, needs and commands. The trend touches on customers in all age groups, what … Continue reading

Posted in Customer Experience, Franchise Marketing, Franchising, Social Media/Digital Marketing | Tagged , , , , , , , , | 1 Comment